This qualification provides the skills and knowledge for an individual to be competent in retail management and/or supervision with the need to apply discretion and judgement.
Work would be undertaken in various retail store settings, such as specialty stores, supermarkets, department stores and retail fast food outlets. Individuals may have responsibility for others and provide or hold specific coordination or support responsibilities within a store team.
This course is suitable for people working as supervisors or senior sales personnel on the retail floor in small, medium or large retail businesses, such as clothing stores, hardware stores, general merchandise streams.
At this level retail managers provide leadership and guidance to others and take responsibility for the effective functioning and performance of the team and its work outcomes.
Study Duration
12 – 24 months
Course flyer
Download our flyer here for more information, including an overview of core and elective units that make up this qualification.
Potential Job Roles
- Store manager
- Department manager
- Assistant store manager
- Customer service representative
- Retail supervisor
SMART AND SKILLED FUNDING
This training is subsidised by the NSW Government.
ELIGIBILITY
- 15 years old or over
- no longer at school
- living or working in NSW
- an Australian citizen, Australian permanent resident, humanitarian visa holder or New Zealand citizen
Fees
- Course
- Materials
- $3,950
- $200
Traineeship
Funding may be available for New Entrant trainees. Fee will be calculated upon eligibility by State or Commonwealth Government.
Enrolment Enquiry
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