This qualification reflects the role of individuals who lead a frontline team and manage day-to-day operations of a retail store or department to implement and deliver on organisational objectives and standards.
On completion students possess a range of highly developed selling and customer engagement skills with sound knowledge of product and service offerings. They will work with independence, taking responsibility for their own functions and output.
Entry Requirements
To enrol in this qualification, candidates must have relevant Retail experience or have recognised entry level competence. Contact us for further details.
Course Duration
12 – 18 months
Course flyer
Download our flyer here for more information, including an overview of core and elective units that make up this qualification.
Potential Job Roles
- Store Manager
- Department Manager
- Assistant Store Manager
- Customer Service Representative
- Retail Supervisor
- Team Leader or Senior Sales Assistant
SMART AND SKILLED FUNDING
This training is subsidised by the NSW Government.
ELIGIBILITY
- 15 years old or over
- no longer at school
- living or working in NSW
- an Australian citizen, Australian permanent resident, humanitarian visa holder or New Zealand citizen
Fees
| Course: | $4,950 (incl. Materials) |
Traineeship
Funding may be available for New Entrant trainees. Fee will be calculated upon eligibility by State or Commonwealth Government.





